PRIVACY POLICY

At tihanke, we value your privacy and are committed to transparency regarding how we handle your personal information. This Privacy Policy outlines what data we collect, how we use it, and how we share it when you visit our website, use our services, or make a purchase from tihanke.com (the “Site”).

1. Scope of Policy

This Privacy Policy applies to all users who interact with our Site—whether you are shopping, browsing, or contacting customer support. By using our Site and services, you agree to the practices described herein.

Updates: We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. New versions will be posted on this page with an updated “Last Updated” date.

2. How We Collect and Use Your Information

We gather personal information through three primary channels to provide you with the best possible experience:

Information You Provide: When you place an order, create an account, or contact support, you share details such as your name, billing/shipping address, email, and phone number.
Information Collected Automatically: We use cookies and similar technologies to track how you interact with our Site. This includes data like your IP address, browser type, and page navigation history.
Information from Third Parties: Occasionally, we receive information from external partners, such as payment processors or ecommerce platforms (e.g., Shopify), to facilitate your transactions.

3. How We Use Your Information

We utilize your data for the following purposes:

Order Fulfillment: To process payments, manage orders, handle shipping, and facilitate returns or exchanges.
Marketing & Advertising: To send promotional communications (via email, SMS, or mail) and deliver relevant advertisements based on your interests.
Security: To detect and prevent fraud, ensuring our Site remains secure for all users.
Service Improvement: To analyze user behavior and optimize our website functionality and user experience.

4. Cookies

We use cookies to personalize your experience, remember your preferences (such as keeping items in your cart), and analyze site traffic.

You can control or disable cookies through your browser settings.
For more information on managing cookies, please visit All About Cookies.

5. Sharing Your Information

To operate efficiently, we may share your information with trusted third parties:

Service Providers: Partners who assist with payment processing, shipping logistics, and marketing campaigns.
Business Partners: Platforms like Shopify that help host and maintain our services.
Legal Obligations: We may disclose information if required by law or to protect the rights and safety of our company and customers.

Data Shared in the Last 12 Months:

Identifiers: Name, address, email, and phone number.
Commercial Information: Purchase history and product preferences.
Internet Activity: IP address and browsing behavior.

6. User-Generated Content

If you post reviews, comments, or other content on our Site, please note that this information is public. We are not responsible for how third parties use information you voluntarily disclose in public areas of our Site.

7. Third-Party Links

Our Site may contain links to external websites. tihanke is not responsible for the privacy practices of these external sites. We encourage you to review their policies separately.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately for deletion.

9. Security and Retention

While we implement robust security measures to protect your data, no electronic transmission is completely secure. We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information.
Opt out of certain data sharing or marketing communications.
Please contact us using the details below to exercise these rights.

11. International Users

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. We handle all data in accordance with applicable laws and this policy.

12. Contact Us

If you have questions or concerns regarding this policy, please contact us:

tihanke

Company Number: 16815858
Address: 1001 S MAIN ST STE 600 KALISPELL MT
Phone: 84778535013
Email: [email protected]